News

Tips for improving your customer communications with omnichannel technology

Voximplant shares tips for improving your customer communications with omnichannel technology

2022-08-30

111906

10 tips for choosing your CPaaS

Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.

2022-08-10

109118

Integration announcement: Voximplant Kit & Zendesk

We are excited to announce the new integration of Zendesk with Voximplant Kit.

2022-08-03

105864

Product Manifesto - From Episode 18 of the PM Leaders Podcast

Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

2022-04-25

27156

Introducing Easy to Customize Video Conferencing

Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.

2022-04-22

110887

Moving Fast With Confidence - From Episode 17 of the PM Leaders Podcast

Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

2022-04-20

23495

Effective Collaboration - From Episode 16 of the PM Leaders Podcast

Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

2022-03-25

32701

Be a Product Manager of Your Own Career - From Episode 15 of the PM Leaders Podcast

Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

2022-03-22

39262

It's Not About Talking, It’s About Listening - From Episode 1 of The On-Demand Leaders Podcast

2022-03-01

38801

Introducing Avatar: Out-of-the-Box NLP for Automated Omnichannel Communications

Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.

2022-02-22

142834

Creating a Сloud PBX on Voximplant Platform

A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.

2022-01-26

140662

The Future of Customer Service: Cloud Based Call Centers

Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!

2022-01-17

127142

Inworld Text-to-Speech now available in Voximplant

Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.

2025-12-08

7588

OpenAI Client update: gpt-realtime GA alignment

OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports

2025-10-10

14295

Deepgram Voice Agent now available in Voximplant

Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.

2025-12-17

3853

Introducing Voximplant integration with Ultravox.ai

The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.

2025-05-28

24697

Voximplant Kit updates. December 2024

In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.

2024-12-17

4130

What Is a Voice AI Orchestration Platform?

Learn how a Voice AI Orchestration Platform connects LLMs, STT/TTS, turn‑taking, and telephony (PSTN, SIP, WebRTC) to build reliable real‑time voice agents. See benefits, architecture, and how Voximplant helps.

2025-10-27

4925

Extend Cartesia Line Agents to SIP, WhatsApp, and Global Phone Networks

Voximplant now includes a native Cartesia Line / Agents connector that connects any Voximplant call to a Cartesia Line voice agent for real-time, speech-to-speech conversations—over PSTN, SIP, WebRTC, or WhatsApp Business Calling—without building custom media gateways or WebSocket streaming infrastructure.

2026-02-11

2972

Voximplant Kit updates. April 2025

Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.

2025-05-15

29034